CFG Capital Markets, LLC

Important Information You Need to Know about Opening a New Account

To help the government fight the funding of terrorism and money laundering activities, federal law requires financial institutions to obtain, verify and record information that identifies each person who opens an account.

This Notice answers some questions about this broker-dealer’s Customer Identification Program.
What types of information will you have to provide?

At the time you open an account with us, we are required to collect information such as the following from you:

  • Your name
  • Your date of birth
  • Your address
  • An identification number
  • U.S. Citizen: taxpayer identification number (social security number or EIN)
  • Non-U.S. Citizen: taxpayer identification number, passport number and country of issuance, alien identification number or government-issued identification showing nationality, residence and a photograph of you.

You may also need to show your driver’s license or other identifying documents.

A corporation, partnership, trust or other legal entity may need to provide other information such as its principal place of business, local office, employee identification number, certified articles of incorporation, government-issued business license, a partnership agreement or a trust agreement.

U.S. Department of the Treasury, Securities and Exchange Commission, FINRA and New York Stock Exchange rules already require you to provide most of this information. These rules also may require you to provide additional information, such as your net worth, annual income, occupation, employment information, investment experience and objectives, and risk tolerance.

What happens if I don’t provide the information requested or my identity cannot be verified?

We may not be able to open an account or carry out transactions for you. If we have already opened an account for you, we may have to close it.

WE THANK YOU FOR YOUR PATIENCE AND HOPE THAT YOU WILL SUPPORT OUR EFFORTS TO DENY TERRORISTS AND MONEY LAUNDERERS ACCESS TO AMERICA’S FINANCIAL SYSTEM.

Client Disclosures

PRIVACY NOTICE

CFG Capital Markets, LLC, a registered broker-dealer, works to achieve the highest standards of confidentiality to safeguard the privacy of each of our clients (“Clients”). We are providing this Privacy Notice to all our Clients who obtain financial services from us, in accordance with Title V of the Gramm-Leach-Bliley Act of 1999 and its implementing regulations.

Information about Individuals Associated with a Client

The non-public personal information we may retain about any individual associated with a Client (“Information”) comes primarily from any agreements, due diligence, e-mails, or other documents that a Client may submit to us. We may also internally record Information about Client experiences with us, our affiliates, and others relating to the services or products we provide.

Our Privacy Policies

We do not disclose Information to anyone, except as permitted by law. Thus, we may share Information (a) with our affiliates, in order to bring a Client the full range of services and products available from us, and (b) with non-affiliated companies, in order to manage Client transactions with us or our affiliates or to perform other support services for a Client. Additionally, we may disclose Information if a Client gives its specific consent or instruction to us, or if the disclosure is required by law or regulations. Our privacy policy applies to current and former Clients, as well as potential Clients.

Our Internal Information Security

We limit access to Information to our staff and service providers who are involved in offering or administering the services that we offer. We maintain physical, electronic, and procedural safeguards designed to comply with federal standards to protect Information. We value our relationship with each Client and want to assure you that maintaining each Client’s privacy is important to us. If you have any question, please contact Edward McCabe – our Chief Compliance Officer – at Compliance@CFGCapitalMarkets.com

BUSINESS CONTINUITY PLAN DISCLOSURE

CFG Capital Markets, LLC, (CFGCM) and its affiliates, including Pershing, LLC, the clearing agent for CFGCM and our clients, have created and implemented a Business Continuity Plan (BCP) to expeditiously recover and resume business operations after a Significant Business Disruption (SBD). We will respond by safeguarding our employees, property, making a financial and operational assessment, protect the firm’s books and records, and allow our clients to continue transacting business with us. Our BCP is designed to permit us to resume operations as quickly as possible, given the scope and severity of the SBD.

CFGCM’s BCP addresses the following: data backup and recovery; mission critical systems; financial and operational assessments; alternative communications with clients, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; and regulatory reporting. NOTE: the firm does not hold customer/client funds or securities nor does it take orders or employ any clearing facility for the purposes of settlement.

Significant Business Disruptions: The BCP takes into account two kinds of SBDs: internal and external. Internal SBDs affect only CFGCM’s ability to communicate and do business, such as a fire, loss of electrical power or other material event affecting our offices or building. External SBDs prevent the operation of the securities markets or a number of firms, such as a terrorist attack, a natural disaster, or another event that causes wide-scale disruption in essential services.

Internal SBDs: In the event of a disruption in CFGCM’s business operations due to an internal SBD, CFGCM will attempt to continue to conduct business as usual by utilizing alternative communication methods (if available), such as the Internet, cell phones, etc., or by moving its operations to an alternative location. If personnel or operations must be moved to an alternate location, CFGCM anticipates that it will resume regular operations within 24 hours.

External SBDs: In the event of a disruption in CFGCM’s business operations due to an external SBD, we will attempt to continue to conduct business as usual by moving our operations to an alternative location outside the affected area, if possible, or by providing clients with alternative communication arrangements, as indicated below, to conduct business. CFGCM will attempt to resume business within 24-48 hours and to keep its customers informed regarding relevant events to the best of its ability based on the circumstances.

In all cases, CFGCM will resume normal business operations as soon as it is able to do so, based on the type and the extent of the SBD. If the SBD is so severe that it prevents us from remaining in business, we will assure our clients’ prompt access to our records.

Communications during an SBD: If, during an SBD, you are unable to reach us at our main number (410-513-8771), please try to contact or KRast@CFGCapitalMarkets.com or our Chief Compliance Officer, Edward McCabe, at Compliance@CFGCapitalMarkets.com or emcabe@arc-sysllc.com. If you continue to be unable to reach us, contact FINRA’s Philadelphia District office at 215-209-7015 for more information on our status and additional instructions:

General Contact information: Any questions regarding CFGCM’s BCP should be addressed to Edward McCabe, Chief Compliance Officer, at Compliance@CFGCapitalMarkets.com